Effective Date: December 24, 2025
Lumos App (hereinafter referred to as "we", "us" or "Lumos"; for details, please refer to the Definition of Key Terms, the same below) is a social application software (hereinafter referred to as "Lumos App"). We provide you with functions or services such as text chat, voice chat, video chat, random matching, adding friends, publishing roles, and creating roles through Lumos App. In the future, we may also provide you with other products or services (hereinafter collectively referred to as "Lumos Products or Services" or "this Products or Services").
All Lumos Products or Services shall be subject to the Lumos App User Service Agreement (hereinafter referred to as "this Agreement"). This Agreement constitutes a prerequisite for your use of Lumos Products or Services. Please carefully read all the terms of this Agreement before using Lumos Products or Services. We kindly remind you that the terms of this Agreement that may have a significant impact on your rights and interests, in particular the terms that exempt or limit our liability, the terms that restrict your rights, the dispute resolution and governing law terms, etc., have been specially highlighted by bold and/or underlined format for your attention and careful reading.
Please understand that this Product only provides services to adults who are at least 18 years old. If you are under 18 years old, you will not be able to register and use this Product.
This Agreement is a general user service agreement for us to provide you with Lumos Products or Services. Lumos Products or Services may contain specific rules for certain services/functions (hereinafter referred to as "Specific Rules"), including operational guidelines within the Product and rules, processes, etc. that need to be presented to you as Lumos Products or Services are updated and developed from time to time, such as the Lumos User Agreement. Any Specific Rules displayed separately shall have the same effect as this Agreement. In case of any conflict between the Specific Rules and this Agreement, the Specific Rules shall prevail; for matters not mentioned in the Specific Rules, this Agreement shall prevail.
Your act of using Lumos Products or Services (including downloading, installing, launching, browsing, registering, logging in, using, paying for purchases, etc.) (hereinafter referred to as "Use Behavior") indicates that you have fully understood this Agreement and agree to be bound by all the terms of this Agreement. If you are unwilling to accept the corresponding terms of this Agreement, please do not use Lumos Products or Services.
If you continue to use Lumos Products or Services after the update of this Agreement, it indicates that you agree to be bound by the updated Agreement. If you do not accept the updated Agreement, please do not use Lumos Products or Services, or use the unupdated version of Lumos Products or Services to the extent permitted by technology. When you stop using Lumos Products or Services, you may contact us in the manner described in Article 13 of this Agreement to handle relevant matters.
If you have any doubts during the reading of this Agreement or need to consult other relevant matters, you may contact us in the manner described in Article 13 of this Agreement, and we will provide you with an explanation as soon as possible.
1.1 Under this Agreement, the products or services we provide to you include: (1) Products or services provided through Lumos App; (2) Products or services provided by any software related to the aforementioned products or services; (3) Other products or services we provide to you from time to time. You understand and agree that the use of Lumos App requires you to prepare the corresponding terminal equipment on your own. For the specific content of Lumos Products or Services, you may check them on Lumos App by yourself.
1.2 When you use Lumos App, we will provide you with basic functions such as text chat, voice chat, video chat, and creating roles. In addition, to enrich your user experience, we will also provide other auxiliary functions on the basis of the aforementioned services.
1.3 Please understand and agree that to fully realize all the functions of Lumos App, you may need to enable network access permission for Lumos App on your device, and you shall bear the corresponding fees incurred thereby (including data fees, etc.) on your own.
1.4 You may only obtain Lumos Products or Services through Lumos official website and other legally authorized channels, ways and means of ours. Downloading, installing, launching, browsing, registering, logging in and using Lumos App through the aforementioned channels is a legal way to obtain Lumos Products or Services. Any Lumos Products or Services you obtain through any other channels, ways or means not legally authorized by us (including but not limited to downloading through non-official channels, etc.) may be infringing or counterfeit products or services. We will not recognize their legality, and once discovered, we have the right to refuse to provide services to the end users of such products or services obtained through non-official channels. You shall bear all adverse consequences arising therefrom on your own. If you cannot determine whether a channel is our official channel or whether a product is an official genuine application software of Lumos, you may contact us for confirmation in the manner described in Article 13 of this Agreement.
1.5 We may have developed different application versions for different mobile terminal devices. You shall select and install the appropriate version according to the actual situation, otherwise you may not be able to enjoy all the services we provide, and you shall not install such software on other terminal devices not expressly permitted by us. We shall not be liable for any risks and losses caused by your failure to install the appropriate software version correctly.
1.6 You are only entitled to use Lumos App in a legal and compliant manner, and shall not use it by illegal means such as malicious cracking. Otherwise, you shall be responsible for all legal consequences arising therefrom, and we will pursue your legal liability in accordance with the law.
1.7 To enhance user experience and improve service content, we will continuously strive to develop new products and services, and provide you with updates of Lumos Products and related services from time to time (such updates may take the form of software replacement, modification, function enhancement, version upgrade, etc.).
1.8 You understand and agree that this Agreement may be changed (including but not limited to modification, replacement or upgrade, etc.) due to adjustments in industry policies, iteration of Lumos Products or Services themselves, and changes in the external environment for the performance of this Agreement. The changed Agreement will be announced in an appropriate location of Lumos App (including but not limited to pop-up instructions, in-app messages, etc.).
1.9 With the update and development of Lumos Products or Services, your use of Lumos Products or Services may involve relevant services provided by third parties (such as third-party payment tools and other third-party SDKs, etc.). For details, please refer to the Lumos App Personal Information Protection Policy. You understand and agree that if you directly establish a contractual relationship with a third party due to the use of third-party services (for example, you sign the third party's user service agreement with a third-party payment tool), we shall not be liable for any disputes or risks arising between you and the third party unless otherwise stipulated by law. We kindly remind you to carefully read the legal documents such as the user service agreement and privacy policy entered into with the third party before accepting the third party's services.
2. Account Registration and Management
2.1 Account Registration
2.1.1 You understand and agree that to fully use Lumos Products or Services, if you are an adult aged 18 or above, you may register a Lumos account on your own. This account is the credential for you to use Lumos Products or Services as a registered user.
2.1.2 You understand and agree that after successfully downloading Lumos App from the official channel, you may select a valid and legal email address as your account and set a secure password for registration. You may log in and use Lumos Products or Services by means of email verification, entering account and password, or logging in through a third-party platform account.
2.1.3 You understand and agree that for the purpose of ensuring user security, improving user experience and building a safe network usage environment, certain functions and/or services in Lumos App may require you to provide additional information, including completing real-name identity authentication. For details, please refer to the Lumos App Personal Information Protection Policy.
2.1.4 You understand and agree that we do not guarantee the legality and normal usability of any Lumos account obtained through illegal means (including but not limited to purchasing, renting, borrowing, sharing, and maliciously exploiting or damaging the registration system, etc.). If your account is deleted, cancelled, cleared or banned due to this, you shall bear all responsibilities on your own.
2.2 Account Management
2.2.1 To provide you with more personalized and high-quality services, we recommend that you supplement and improve your personal information. If the aforementioned information changes, you shall update it in a timely manner. You shall not register with false information, impersonate others' identities or use others' email addresses, etc. If you violate the aforementioned agreement, we have the right to terminate the provision of all Lumos Products or Services to you, and have the right to take measures against your account including but not limited to warning, restricting or prohibiting the use of some or all functions of Lumos App, banning the account and deleting account-related information. We shall not be liable for any losses caused by your failure to provide true information or update information in a timely manner.
2.2.2 You understand and agree that you may only register one account with a single email address. Your account may only be logged in on one device at the same time.
2.2.3 You understand and agree that when applying for registration and in the subsequent use of Lumos App, the account information you submit, such as account nickname, avatar, attraction signature, homepage background image, etc., shall not contain any illegal, unethical content or content that infringes on the rights and interests of us and others. Otherwise, we have the right to review the legality of the registration information you submit. If the aforementioned circumstances indeed exist, we have the right to refuse registration. For registered accounts, or if the account information you submit contains illegal and inappropriate information, we have the right to take measures such as warning, ordering correction within a time limit, restricting account functions, suspending use, closing the account and prohibiting re-registration without prior notice, and you shall bear all responsibilities arising therefrom on your own. The circumstances of account information violations include but are not limited to:
(1) Violating relevant laws and regulations and internationally accepted rules;
(2) Counterfeiting, imitating or fabricating the names and logos of various official institutions, enterprises and institutions, and social organizations;
(3) Counterfeiting, imitating or fabricating the names and logos of various regional and international organizations;
(4) Counterfeiting, imitating or fabricating the names and logos of various news media, or arbitrarily using names and logos with news attributes;
(5) Counterfeiting, imitating or maliciously associating with the geographical names and logos of important areas, institutional locations, landmark buildings and other important spaces;
(6) Intentionally inserting QR codes, URLs, email addresses, contact information, etc., or using homophonic, similar Chinese characters, numbers, symbols and letters, etc., for the purpose of harming public interests or seeking improper interests;
(7) Containing inaccurate or exaggerated content that may deceive the public or cause misunderstanding;
(8) Containing other content prohibited by laws, administrative regulations and internationally accepted rules.
2.2.4 You understand and agree that you shall not maliciously register Lumos accounts by any means (including but not limited to using invalid email addresses, others' email addresses, etc. for malicious registration) or use Lumos accounts to engage in illegal activities, disruptions, harassment, deception of other users and other acts in violation of this Agreement. We have the right to take measures such as warning, ordering correction within a time limit, temporarily banning and permanently banning accounts against accounts with the aforementioned acts without prior notice, and you shall bear all responsibilities arising therefrom on your own. We have the right to judge and eliminate malicious registration through technical means (including collecting device sensor information), and have the right to refer the aforementioned acts to relevant judicial or supervisory authorities for handling.
2.2.5 You understand and agree that the ownership of Lumos accounts belongs to us, and you only have limited right to use Lumos accounts. You shall be responsible for all acts occurring under the account for which you have the right to use. You shall properly keep your Lumos account, and shall not gift, transfer, lend, rent, sell or share the Lumos account with others, nor shall you inform any third party of any information related to the Lumos account and password, or conduct valuable transaction activities, etc. Otherwise, we have the right to take measures such as warning, ordering correction within a time limit, temporarily banning and permanently banning accounts according to the actual situation without prior notice, and you shall bear all responsibilities arising therefrom on your own.
2.2.6 You shall properly keep your registered account and use the account information (including but not limited to account and password) correctly and safely. You shall bear full legal responsibility for all activities occurring under your account, whether such activities are conducted by you or by a third party authorized by you. All losses and consequences arising from the loss or disclosure of account information due to your improper confidentiality measures or other acts shall be borne by you on your own.
2.2.7 Accounts that have no information released, no value-added services used, no real-name identity authentication completed and have not been logged in for more than 2 consecutive years will be identified as "zombie" accounts. We have the right to cancel the accounts without prior notice and shall not be liable to users for any damages.
2.2.8 If your account is illegally used by a third party or any other abnormal problems occur, you are obligated to notify us in a timely manner (including but not limited to providing your identity information and relevant identity materials, relevant facts and your requirements, etc.). After receiving your valid request and verifying your identity, we will take corresponding measures according to different situations. If the information you provide is untrue or incomplete, resulting in our failure to verify your identity or judge your needs and thus failing to handle it in a timely manner, all losses caused thereby shall be borne by you on your own. At the same time, please understand that it takes a reasonable period for us to verify your identity information and take measures, and we shall not be liable for any losses not caused by us.
2.2.9 If you use this Service, it indicates that you are willing to receive relevant emails, short messages and/or Lumos system messages (including but not limited to product promotion information, etc.) about this Service sent by us. We shall not be liable for any possible disturbance caused thereby to you.
2.3 Account Safekeeping
2.3.1 If you find that your account and/or password are being used illegally by others or there is an abnormal use situation, you shall immediately notify us in the manner described in Article 13 of this Agreement. Otherwise, all use acts under the account shall be deemed as your own acts. When notifying us, you shall provide true and valid identity certification materials to prove your identity as a registered user. If the materials you provide are untrue or do not meet the requirements, you may fail to pass our account security verification, resulting in account recovery failure. The corresponding risks and losses shall be borne by you on your own.
2.3.2 To ensure the security of your account, we may verify your account in different ways regularly or irregularly, including but not limited to requiring input of verification codes and message verification. If you cannot complete the verification or refuse to verify, we may reasonably suspect that your account is abnormal or stolen, and may suspend the provision of services to you or take further measures. If you believe that there is relevant evidence to prove that your account is not abnormal, please contact us in a timely manner in the manner described in Article 13 of this Agreement and provide true and valid identity certification materials to prove your identity as a registered user. We will evaluate and handle it in a timely manner to avoid affecting your normal use of Lumos App.
2.4 Account Cancellation
2.4.1 We provide you with the right to cancel your Lumos account. You may submit a cancellation request to us through the path "Settings - Account and Security - Cancel Account" (except as otherwise stipulated by laws and regulations or this Agreement), and we will go through the account cancellation procedures for you after verifying your identity information.
2.4.2 Please note that account cancellation is an irreversible operation. You may learn about the conditions and consequences of account cancellation in detail by referring to the Lumos Account Cancellation Guide.
2.4.3 During the period from the application for cancellation of Lumos account to the final successful cancellation, if your Lumos account is involved in disputes or controversies, including but not limited to complaints, reports, lawsuits, arbitrations, regulatory investigations, etc., we have the right to suspend or terminate your Lumos account cancellation process on our own without obtaining your consent separately.
2.4.4 We remind you that the cancellation of Lumos account does not mean that the relevant liabilities caused by your use of the account will be exempted or mitigated by the account cancellation.
For more detailed information about Lumos accounts, please read the Lumos App Personal Information Protection Policy.
3.1 User Rights
You may only use Lumos Products or Services within the scope of this Agreement and our express authorization. During your use of Lumos Products or Services, you have the right to:
3.1.1 Consult us on matters related to Lumos Products or Services, and have the right to obtain reasonable technical support provided by us, but the aforementioned consulting or support obligations shall not exceed our reasonable bearing capacity.
3.1.2 Use Lumos Products or Services in accordance with the agreement of this Agreement, and have the right to put forward opinions and suggestions related to Lumos Products or Services to us at any time to help us provide better services. If you have any questions or dissatisfaction, you may feedback to us according to the contact information described in Article 13 of this Agreement, and we will provide you with an explanation as soon as possible.
3.1.3 Within the scope permitted by us, in accordance with the terms and rules of this Agreement, you may upload original pictures, texts, audio and video content or content obtained with legal authorization (including sub-authorization) on Lumos App. We reserve the right to independently or entrust qualified third parties to review the content you upload to Lumos. If the content you upload is suspected of violating laws and regulations or the agreement of this Agreement, we may take measures such as refusing upload, directly blocking and deleting relevant information without prior notice. If you upload content suspected of the aforementioned circumstances for many times, we may take measures such as permanently banning your account without prior notice, and the permanently banned email address cannot be registered again. You shall bear all adverse consequences arising from the above acts on your own, and we shall not be liable for losses caused by your own violations of laws and regulations. If your acts cause adverse consequences to us, you shall be responsible for eliminating the impact and compensating us for all losses suffered thereby, including but not limited to property damage compensation, reputation damage compensation, attorney fees, transportation fees and other reasonable expenses incurred for rights protection. You understand and agree that we have the right to store the content you upload, and at the same time, you authorize us to reasonably use the content you upload, including but not limited to product analysis, publicity, promotion, etc. Please read the Lumos App Personal Information Protection Policy for details. You understand and know that if the content you upload exceeds the reasonable storage period or is illegal or irregular, we have the right to delete the content you upload. If such deletion causes an impact on you, we shall not be liable for any damages. We kindly remind you that if the content you upload is particularly important to you, please back it up in a timely manner to avoid unnecessary losses.
3.2 User Obligations
3.2.1 You understand and agree that except for some services that can be used in offline mode, when using Lumos Products or Services to access the Internet, you shall bear the upstream and downstream network communication and data fees incurred by the use of Lumos Products or Services on your own. The aforementioned fees will be directly collected from you by the network service provider. You may configure the network usage information through the settings page of the corresponding device.
3.2.2 You understand and agree to comply with the terms and rules of this Agreement, and to timely check and comply with all terms and rules announced or updated from time to time in Lumos App.
3.2.3 You understand and agree that with the development of Lumos Products or Services, some products or services may be paid services, and you need to pay the corresponding fees in accordance with the terms and rules of this Agreement. For details, please check the relevant provisions displayed on Lumos App at that time.
3.2.4 You understand and agree that in the process of using Lumos Products or Services, you shall comply with the laws, regulations and internationally accepted standards related to computers and the Internet;
3.2.5 You understand and agree that in the process of using Lumos Products or Services, you shall not engage in the following acts:
(1) Uploading, transmitting or disseminating any content containing advertisements, other commercial information or any illegal, endangering public security, disclosing confidential information, undermining regional stability, harming public interests, inciting hatred and discrimination, advocating cults and superstitions, obscenity, pornography, gambling, violence, homicide, terror or instigating crimes, insulting or slandering others, infringing on the legitimate rights and interests of others and other content prohibited by laws and administrative regulations, or other objectionable information, materials, texts, photos, graphics, information or other data;
(2) Endangering the physical and mental health of minors in any way;
(3) Any malicious online public relations acts, including but not limited to: (i) Extortion by means of paid posting or deleting posts; (ii) Publishing false information by impersonating others' identities; (iii) Charging fees for forwarding unverified negative information; (iv) Using batch accounts to participate in batch forwarding of articles, smearing and attacking subjects, or conducting malicious hype marketing, data traffic fraud, etc. through manual or machine means;
(4) Spreading commercial advertisements and solicitation information for the purpose of obtaining traffic and interests, or maliciously inducing other users to share information, use third-party services and other acts that infringe on the legitimate rights and interests of individuals or organizations for illegal purposes;
(5) Impersonating any person or institution, or falsely claiming or leading others to mistakenly believe that it is related to any person or any institution in a false manner;
(6) Uploading, posting, sending emails to the email addresses announced by us or transmitting in other ways the content that you have no right to transmit (such as internal materials, confidential materials), content that infringes on any person's patent, trademark, copyright, trade secret or other exclusive rights, advertising letters, promotional materials, "spam mails", computer viruses or other computer codes, files and program data that interfere with, damage or limit the functions of any computer software, hardware or communication equipment, etc. as pictures;
(7) Tracking or harassing others in other ways, illegally intruding into others' networks, interfering with the normal functions of others' networks, stealing network data and other acts that endanger network security;
(8) Providing others with programs and tools specially used for engaging in activities that endanger network security such as intruding into networks, interfering with the normal functions and protective measures of networks, and stealing network data, or knowingly providing technical support, advertising promotion, payment and settlement and other help to others who engage in activities that endanger network security;
(9) Interfering with or damaging Lumos Products or Services or the servers and networks connected to Lumos Products or Services;
(10) Conducting reverse engineering, reverse assembly, compilation or other attempts to discover the source code of Lumos Products or Services;
(11) Damaging the normal operation of Lumos App through network vulnerabilities, malicious software or other illegal means, and infringing on the legitimate rights and interests of us or others;
(12) Forging the name or part of the name of TCP/IP data packets;
(13) Failing to comply with the agreement of this Agreement and implementing other acts not authorized by this Agreement or us;
(14) Intentionally or unintentionally violating any relevant legally effective norms such as laws, regulations, rules and ordinances.
3.2.6 You understand and agree that to better serve you, we have formulated additional terms to regulate users' behavior in Lumos App. For details, please refer to the Lumos User Conduct Standards (Trial):
(1) Personal dynamics, dynamic pictures and homepage backgrounds shall not contain phone numbers or suspected phone numbers, and it is not allowed to upload pictures containing phone number watermarks, social accounts or QR codes;
(2) It is not allowed to upload any ID photos or suspected ID photos as personal dynamics, dynamic pictures or homepage backgrounds;
(3) It is not allowed to upload texts or pictures related to marketing, entrepreneurship, pyramid schemes (including wechat business and micro stores) as personal dynamics, dynamic pictures or homepage backgrounds;
(4) It is not allowed to upload LOGOs of suspected advertisements or other software as personal dynamics, dynamic pictures or homepage backgrounds.
3.2.7 You understand and agree that once we reasonably believe that you have engaged in the acts prohibited by this Agreement, we may terminate the provision of Lumos Products or Services to you without prior notice. For your acts of violating laws and regulations, violating the agreement of this Agreement, and infringing on the rights and interests of us or other third parties, we have the right to impose penalties and make public announcements on violating users according to the severity of the circumstances, pursue your legal liability, and have the obligation to cooperate with relevant departments in investigation and handling.
3.2.8 We authorize you to use Lumos Products or Services for non-commercial purposes. This means that you may independently choose to download, install, use and stop using or uninstall Lumos App. However, for commercial use (including but not limited to: sales, reproduction, distribution, pre-installation, bundling or use in other commercial activities), you must obtain our written authorization and permission in advance.
4.1 When providing Lumos Products or Services, with the update and development of Lumos Products or Services, we may provide some paid functions according to your needs and charge a certain fee. If you do not agree to pay such fees, you will not be able to use the corresponding functions. If you use paid services, please comply with the relevant agreement terms.
4.2 You understand and agree that we have the right to determine the tariff standards for paid functions, and the detailed agreement shall be subject to the actual tariff standards announced on Lumos App at that time; affected by international exchange rates, recharge channels and settlement methods, the charging standards for paid services and the exchange ratio between virtual currency and legal tender may vary. The specific charging standards and exchange ratio shall be subject to the display on the user settlement and recharge channel service page. We have the right to change the aforementioned charging standards and exchange ratio at any time according to the operation situation.
4.3 You understand and agree that you may pay the aforementioned service fees through third-party payment tools accessed by us (such as Apple Pay, Google Play and other globally universal payment channels). You understand and agree that any commercial risks that may arise from the use of third-party payment tools for payment (including but not limited to incorrect input of transaction information, illegal activities conducted by criminals using your payment account or payment card, etc.) may cause corresponding economic losses to you. On the premise of fully performing the obligations under the terms and rules of this Agreement and complying with the provisions of the law, we shall not be liable for the aforementioned risks and losses of you. We kindly remind you to carefully read the legal documents such as the user service agreement and privacy policy of the third party before establishing a legal relationship with the third party.
4.4 You understand and agree that if you complete the payment in accordance with the tariff standards announced and actually displayed on Lumos App, except as clearly stipulated by laws and regulations, we will not refund the money you paid for enjoying the service or exchange it for other services for you. We kindly remind you to carefully confirm your account and relevant operation options before recharging. If your own rights and interests are damaged due to your own incorrect account input, improper operation or lack of understanding of recharge charging, we will not make any compensation or indemnity.
4.5 You understand and agree that if you take the initiative to cancel your account, any paid services you have purchased (including but not limited to recharged Lumos Coins, redeemed privilege cards, purchased gifts, etc.) shall be deemed as automatically abandoned. Except as clearly stipulated by laws and regulations, we will not return the corresponding cash value or any other form of compensation.
5. Points, Levels and Virtual Property
5.1 You understand and agree that we will provide you with virtual property (gold coins), points and other content through Lumos App. We have the right to formulate management rules for the aforementioned content, and the detailed agreement shall be subject to the rules announced and actually displayed on Lumos App.
5.2 You may obtain Lumos Coins gifted by the platform by completing tasks set in Lumos App, or obtain Lumos Coins through personal recharge. You may use Lumos Coins to participate in activities such as exchanging virtual items and online lotteries that are launched and adjusted from time to time. The specific rules for obtaining, recharging and using Lumos Coins shall be subject to the actual situation displayed on the activity page announced on Lumos App at that time.
5.3 You understand and agree that Lumos Coins may only be used to purchase various value-added services on this platform. Under no circumstances shall you trade Lumos Coins with third parties, nor shall you conduct transactions on third-party platforms other than Lumos App; if you violate the aforementioned provisions and cause any losses to you or third parties, Lumos shall not be liable for any damages; if we have reason to suspect that there is cheating or abnormal situation in the use of your Lumos account or Lumos Coins, we have the right to refuse you to use the Lumos Coins function and take relevant banning measures in accordance with the agreement of this Agreement.
5.4 You understand and agree that Lumos Coins may only be consumed and used in accordance with this Agreement and the usage rules announced in Lumos App. You shall not use Lumos Coins to engage in other buying and selling, replacement, mortgage or other commercial acts except for normal consumption and use. Except as clearly stipulated by laws and regulations or otherwise agreed in this Agreement, Lumos Coins cannot be exchanged for legal tender and shall not be transferred to others.
5.5 You understand and agree that Lumos Coins shall be obtained through normal procedures. Any Lumos Coins obtained through non-officially announced channels or by abnormal means shall have no legal effect. If the above circumstances occur, we have the right to take measures such as warning, ordering correction within a time limit, temporarily banning, permanently banning accounts, deducting or clearing Lumos Coins in the account against you without prior notice, and you shall bear all responsibilities on your own.
6.1 You understand and agree that during the provision of Lumos Products or Services, we have the right to provide you with commercial advertisements or other commercial and non-commercial information related to Lumos Products or Services, affiliated companies or other cooperative parties' products. The ways for us to provide the above advertisements or information include but are not limited to pushing or other ways in any position and application of Lumos App, and we have the right to unilaterally change the ways and/or scope of providing the above advertisements or information.
6.2 We will perform the relevant obligations of pushing advertisements in accordance with the provisions of the law, but you know and agree that the authenticity and reliability of advertisements or information shall be judged by yourself. Except as clearly stipulated by law, any disputes arising from the acts you take or any form of disputes caused by the influence of advertisements or information shall be borne by you on your own, and we shall not be liable for any additional liabilities, but will provide necessary assistance in accordance with the law as needed.
7. Intellectual Property Rights
7.1 Unless otherwise agreed or separately stated by Lumos App or other official Lumos channels, all content in Lumos App (except the content uploaded by you which is original by you or legally authorized by a third party), all content, technologies, software, programs, data and other information released (including but not limited to texts, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents) and all intellectual property rights (including but not limited to copyright, trademark right, patent right, trade secret, etc.) and other relevant rights and interests of the content created, sorted out or generated by other means (such as artificial intelligence) by us shall be fully owned by us between you and us; the software copyright, patent right, trademark right and other intellectual property rights on which we rely in the process of providing Lumos Products or Services are owned by us or we have obtained valid authorization for legal use from third-party right holders. All intellectual property rights and relevant rights and interests owned by us shall not be transferred due to any of your use acts.
Without our authorization, no one may arbitrarily use (including but not limited to reproduction, dissemination, display, mirroring, uploading, downloading, renting, issuing, transferring, selling, and operating through any robot, spider and other programs or equipment, etc.), nor modify, adapt or translate the software, technologies, materials and displayed content used by Lumos Products or Services, or create derivative works/products or derivatives related to Lumos Products or Services, or provide products or services to any third party by using part or all of Lumos Products or Services, nor obtain the source code of Lumos Products or Services through reverse engineering, decompilation, disassembly or other similar acts. Otherwise, we have the right to pursue your liability, require you to compensate for the losses caused thereby to us or others, and have the right to refer the above acts to relevant supervisory departments for handling according to the situation.
Please do not privately use, arbitrarily delete, cover or alter any of our commercial signs (including our trademarks, Logos, the word "Lumos", graphics and their combinations, as well as other signs, emblems, product and service names), trade names, domain names, website names or other prominent brand features, copyright notices or other right notices (hereinafter referred to as "Signs") under any circumstances. Without our prior written consent, you shall not display, use or apply for trademark registration, domain name registration or copyright registration of the aforementioned Signs in this clause alone or in combination with any other way, nor expressly or impliedly indicate to others that you have the right to display, use or otherwise handle these Signs, nor implement any other acts that may mislead others to believe that you are associated with these Signs. If you cause losses to us or others due to your violation of this Agreement in the use of the above Signs of us, you shall bear legal liability.
For the Lumos App you download, we only grant you a revocable, limited, non-transferable, non-sublicensable and non-exclusive license. You may only use the software for the purpose of accessing/using Lumos Products or Services.
7.2 You warrant that all texts, pictures, audio, video and other content (hereinafter referred to as "Authorized Content") you upload when using Lumos Products or Services are original by you or have obtained legal authorization (including sub-authorization and you warrant that you have the right to upload pictures as emoticons and personal homepage backgrounds, and the right to upload texts, pictures, audio, video and other content and authorize us to use them in the manner agreed in this Agreement). The intellectual property rights (if any) of any content you upload belong to you or the original copyright owner. To protect your rights and interests, you may set the visibility scope (including visible in the square, visible on the homepage, visible to yourself, visible only to strangers) and set permissions (including prohibiting downloading, prohibiting forwarding, and from reprinting) when uploading texts, pictures and other content. If any right dispute arises due to the infringement problem or any other right defect of the content you upload, you shall resolve such dispute on your own and independently bear the corresponding liability; if any third party claims rights and interests in the Authorized Content to us, you shall actively defend against the third party for us, or provide necessary cooperation and assistance for us to defend against the third party in accordance with our requirements (including but not limited to providing right certification documents, materials, information related to the Authorized Content, etc.); if we suffer losses due to the infringement problem or any other right defect of the content you upload, you shall compensate us for all losses suffered thereby and eliminate the adverse impact caused to us by the infringement or right defect problem of the aforementioned Authorized Content.
7.3 You understand and agree that upon the upload of Authorized Content on Lumos App, you grant us a worldwide, perpetual, free, non-exclusive, irrevocable, sublicensable (through multiple levels) and unrestricted right to allow us, our affiliated companies and designated cooperative parties to enjoy the following usage rights in respect of the Authorized Content, including but not limited to the right of reproduction, the right of information network dissemination, the right of adaptation, the right of compilation, the right of modification, the right of translation, the right to make derivatives, performance and display and all other intellectual property rights and interests except the right of authorship, as well as the right to use, develop or authorize others to use and develop all or part of the Authorized Content in various online and offline brand publicity, promotion, advertising or related marketing on Lumos Products or Services. We do not need to obtain the approval of you or any third party for this, nor do we need to notify you or any third party. The scope of exercise of rights by us, our affiliated companies and designated cooperative parties includes but is not limited to all tangible objects required for all current or future online and offline commercial activities, and all relevant applications and terminal devices, such as personal computers, smart phones, tablet computers, smart watches, smart large screens, VR, TVs, projectors, etc. Moreover, we, our affiliated companies, or designated cooperative parties may form derivative products by modifying, reproducing, adapting, translating, compiling or producing the above Authorized Content. On the premise of not violating the mandatory provisions of relevant laws and regulations and respecting the intellectual property rights of relevant original Authorized Content, the relevant intellectual property rights of such derivative products belong to us, our affiliated companies, or designated cooperative parties. For the avoidance of doubt, the above authorization includes the right to use, reproduce and display the personal image, portrait, name, brand, title, logo owned or authorized by you and other rights necessary for us to use the Authorized Content.
7.4 For acts of infringing the Authorized Content, you agree that we have the right to independently or entrust others to safeguard rights against acts of infringing the Authorized Content in our own name or as your attorney. The forms of rights safeguarding include but are not limited to: monitoring infringement acts, sending rights safeguarding letters, initiating lawsuits or arbitrations, mediation, settlement, etc. In such cases, you further agree that: we have the right to make decisions on rights safeguarding matters and implement them independently; at our request, you actively provide necessary assistance for our rights safeguarding acts (including but not limited to providing necessary certification documents, materials, information required for rights safeguarding, etc.).
8. Protection of Users' Personal Information
8.1 We attach great importance to and protect your personal information. We will collect, use, store and share your personal information in accordance with the agreement of the terms and rules of this Agreement and the Lumos App Personal Information Protection Policy. For details, please refer to the Lumos App Personal Information Protection Policy. We remind you that during the account registration or use of Lumos Products or Services, we may synchronize your personal information on your different mobile clients (such as your mobile phone and tablet) to provide you with services.
8.2 You shall use Lumos Products or Services after carefully reading and fully understanding the Lumos App Personal Information Protection Policy, and you shall make the choices you deem appropriate when necessary;
8.3 If you do not agree with the content of the Lumos App Personal Information Protection Policy, it will lead to the failure of normal operation of Lumos Products or Services or the failure to achieve the intended service effect. Please immediately stop accessing/using Lumos Products or Services.
9.1 We attach great importance to the protection of minors. Lumos will judge whether a user is a minor according to the personal information provided by the user. Any minor under the age of 18 will not be able to register a new account.
9.2 For this Article 9, you confirm and warrant that you are the guardian of the minor who uses Lumos Products or Services. Minors shall not use Lumos Products or Services without the guardian's consent to all the content of this Agreement and the Lumos App Personal Information Protection Policy. If we have evidence to prove that you or your child have violated the above agreement, we have the right to stop providing Lumos Products or Services to you and your child.
9.3 Guardians shall guide their children on safety issues that should be noted when surfing the Internet to prevent problems before they occur. We do not encourage minors to make any consumption-related acts when using Lumos Products or Services. If there is any consumption, minors shall ask their guardians to operate or operate with the express consent of their guardians, otherwise it is not recommended to use consumption services.
9.5 We remind minors to be good at online learning when using Lumos Products or Services, recognize the difference between the online world and the real world, avoid indulging in the Internet and affecting their daily study and life. When your child uses relevant services, he/she must comply with the Network Civilization Convention:
(1) Be good at online learning and do not browse inappropriate information;
(2) Communicate honestly and friendly and do not insult or defraud others;
(3) Enhance self-protection awareness and do not date online friends at will;
(4) Maintain network security and do not disrupt network order;
(5) Benefit physical and mental health and do not indulge in the virtual world.
9.6 You know and agree that your child's act of using Lumos Products or Services shall be deemed as your agreement that we may collect, use or otherwise process your child's personal information in accordance with this Agreement. If you or your child violate the provisions of laws and regulations and this Agreement, all consequences arising therefrom shall be borne by you in accordance with the provisions of the law.
10. Modification and Termination of the Agreement
10.1 We have the right to change or terminate part or all of Lumos Products or Services at any time, or change, delete or transfer the content you store and publish on Lumos Products or Services according to the business development situation or other reasonable reasons. We shall not be liable for breach of contract to you and any third party for taking the above acts. When we terminate the provision of Lumos Products or Services, you may contact us in the manner described in Article 13 of this Agreement to handle relevant matters.
10.2 We have the right to change or terminate your account or the right to use Lumos Products or Services, or change, delete or transfer the content you store and upload on Lumos Products or Services for justifiable reasons.
10.3 You understand and agree that after we terminate the provision of Lumos Products or Services to you, you will not be able to log in and check account information, we will stop collecting and using your personal information, the personal information we have collected will be deleted, and other existing data may continue to be retained by us after anonymization. Our termination of the provision of Lumos Products or Services to you shall not affect the validity of the breach of contract or any other form of liability you owe to us and any third party before the termination of the service.
11.1 You understand and confirm that Lumos Products or Services are provided in the current state achievable by existing technologies and conditions. We cannot guarantee that the provided Lumos Products or Services are flawless. To the maximum extent permitted by the applicable law, we make no express or implied warranties or guarantees regarding the Lumos Products or Services (including technologies and information) provided on Lumos official website, mobile clients and other software, including but not limited to quality, stability, accuracy, timeliness, completeness, continuity and security. However, we promise to continuously improve the service quality and service level to provide you with better services.
11.2 To improve product functions, enhance user experience and ensure the security of products or services, we may update the Lumos official website, mobile clients and other software that provide Lumos Products or Services regularly or irregularly. You shall update the relevant software to the latest version, otherwise it may affect your normal use.
11.3 To the maximum extent permitted by the applicable law, we make no warranties for the following matters including but not limited to:
(1) Due to the limitations of the technology itself, even if we have made maximum efforts, we cannot guarantee that our website, mobile clients and other software are fully compatible with other software and hardware and systems. If incompatibility occurs, you may consult customer service for technical support. If the problem cannot be solved, users may choose to uninstall and stop using Lumos Products or Services;
(2) Lumos Products or Services may be interrupted, data may be lost, accounts may be lost, data in accounts may be damaged and other losses or risks due to force majeure, hacker attacks, system instability, network interruption, user shutdown, communication line failures, third-party service defects, regulatory requirements, Lumos Products or Services' own planning/adjustment/ revision and other reasons;
(3) For the Lumos Products or Services software downloaded and obtained from non-designated official or authorized channels of us, we cannot guarantee the consistency, security and stability of Lumos Products or Services, nor can we guarantee whether it is infected with computer viruses or hidden with disguised Trojan programs and other hacker software, and we shall not be liable for any direct or indirect damages and other legal liabilities suffered by you thereby;
(4) Since we need to regularly or irregularly inspect or maintain the Lumos Products or Services or related equipment, if the service is interrupted within a reasonable time due to such circumstances, we will give prior notice, but we shall not be liable for any damages arising therefrom;
(5) We make no warranties regarding the security, reliability, timeliness and performance of Lumos Products or Services;
(6) We do not guarantee that any Lumos Products or Services or other materials provided meet your expectations.
11.4 Please understand and agree that to the maximum extent permitted by applicable law, whether foreseeable or not, regardless of the form of act, whether based on tort liability, contract liability or other forms of liability, we shall not be liable for any direct, indirect, incidental, consequential or punitive damages to you, including but not limited to loss of profits, business reputation, data loss or other direct or indirect tangible or intangible damages arising from the following reasons:
(1) The use or inability to use Lumos Products or Services;
(2) Any products, materials or services purchased or obtained through Lumos Products or Services;
(3) Unauthorized use or modification of user data due to reasons not attributable to us;
(4) Other matters related to Lumos Products or Services.
11.5 If the display of Lumos Products or Services data information such as points, levels and virtual property is incorrect due to system and network failures, third-party service defects and other reasons, such as over-issuance, under-issuance or wrong issuance, in order to ensure the orderly implementation of the relevant specific rules of Lumos Products or Services, users agree that we will correct and restore the above data errors and restore the operations carried out based on the above data errors. Users agree that Lumos shall not be liable to relevant users or third parties or bear any compensation liability thereby, unless otherwise stipulated by law or agreed by both parties.
11.6 Some links that may be contained in Lumos Products or Services will connect you to websites or mobile clients and other software not operated or controlled by us. If we provide these links, it is only for your convenience. Other users may also publish third-party links when using Lumos Products or Services. The appearance of these links in Lumos Products or Services does not mean our recognition of these websites, and we shall not be liable for the content of any such linked websites or mobile clients and other software. We kindly remind you to carefully access such third-party links, and you shall bear all risks and consequences that may arise from accessing and using such websites or mobile clients and other software on your own.
11.7 You shall properly keep your account and password (if applicable), strengthen the security of the password, change the password regularly, and guard against account leakage or theft. We shall not be liable for any losses suffered by the user due to account leakage or theft caused by reasons not attributable to us, such as the loss or reduction of accounts and user rights and interests in accounts.
11.8 We shall not be liable for any legal liability if you suffer the loss or reduction of your account, property in the account, etc. due to your failure to properly keep your account, password (if applicable) and login device, and/or if you are unable to retrieve your account or the property in the account due to lack of identity authentication or untrue authentication information.
11.9 You understand and agree that for the needs of overall operations, we have the right to independently decide on business changes, adjustments, technical modifications and other matters. We reserve the right to modify, interrupt, suspend or terminate Lumos Products or Services at any time according to the circumstances, and notify you in the manner specified in Article 12 of this Agreement. In such cases, except as otherwise stipulated by law, we shall not be liable to you or any third party or bear any compensation liability.
11.10 In accordance with the requirements of laws and regulations and based on our own judgment, we have the right to delete, block or disconnect links to any content of yours that violates or is suspected of violating laws or the provisions of this Agreement depending on the severity of the circumstances; suspend the provision of services to you or ban your account; and have the right to store relevant information and report to the relevant regulatory authorities in accordance with the provisions of laws and regulations.
11.11 If you have any questions about the ban on your account, you may file an appeal through the appeal link notified officially or the contact information specified in Article 13 of this Agreement.
11.12 The information uploaded, shared and disseminated by users on this Product does not represent our views, and we shall not be liable for any such information. You shall make your own judgments on the content provided by other users on this Application and bear all risks arising from the use of such content (including reliance on the accuracy, completeness or legality of such content).
11.13 We shall only be liable for direct liabilities explicitly agreed upon in this Agreement. Except as otherwise agreed in this Agreement, in no event shall our total liability for compensation under this Agreement exceed the amount you have paid for the use of Lumos Products or Services.
All notices we send to you under the terms and rules of this Agreement may be delivered through announcements on the Lumos App page, in-app messages, notices on the Lumos official website (if applicable), e - mails or regular mail. Such notices shall be deemed to have been delivered to you on the date of sending.
If you have any questions about this Agreement when using Lumos App, you may contact us through the channel of "Settings - Feedback" in Lumos App.
We will review the relevant issues as soon as possible and complete the verification and handling within 15 working days after receiving your request.
14.1 You understand and agree that we may assign all our rights and obligations under the terms and rules of this Agreement to a third party. When such assignment takes place, we will notify you through Lumos App or other appropriate means.
14.2 Our failure to exercise, delayed exercise or insufficient exercise of any right granted by law, the terms and rules of this Agreement shall not be deemed as a waiver of such right, nor shall it affect our right to exercise such right in the future.
14.3 If any term of the terms and rules of this Agreement is fully or partially invalid or unenforceable for any reason, the remaining terms of this Agreement shall still be valid and binding. Both we and you shall make every effort to realize the original intent of this Agreement.
14.4 The titles of this Agreement and its various chapters are for convenience and reading only and shall not affect the meaning or interpretation of any term in the terms and rules of this Agreement.
14.5 Both you and we are independent entities. Under no circumstances shall this Agreement constitute any form of express or implied warranty or condition from us to you, nor shall it establish an agency, partnership, joint venture or employment relationship between the two parties.
14.6 The copyright of the terms and rules of this Agreement shall be owned by us. We reserve all rights to interpret and modify the terms and rules under this Agreement and the products or services provided. Any modification to the terms and rules under this Agreement shall form an integral part of this Agreement.
14.7 Any descriptive words with equivalent meanings such as "permanent", "long - term" and "lifetime" marked in the Lumos Products or Services provided by us shall not be interpreted as never ceasing. Instead, their service life shall be deemed to end on the date when we announce the termination of Lumos Products or Services or the date when data loss occurs due to technical failures.
The specific terms used in this Agreement shall have the following meanings:
15.1 We or Lumos: Refers to Lumos App.
15.2 Lumos Products or Services, or this Products or Services: Refers to the following products or services provided by us to you: (1) Lumos Products or Services provided through Lumos App; (2) Any software related to the above - mentioned products or services; (3) Other products or services provided by us to you from time to time.
15.3 Affiliated Companies: For either party, its affiliated companies refer to any company that directly or indirectly controls, is controlled by, or is under common control with such party. For the purpose of determining whether a company is an affiliated company, the term "control" as mentioned above shall mean the power to directly or indirectly guide the company in making management decisions and formulating policies through holding equity, signing contracts or other means.
15.4 User or You: Refers to users who use Lumos Products or Services.
15.5 Terms and Rules of this Agreement: Refers to the Lumos App User Service Agreement and the specific rules that form an integral part of this Agreement. Among them, the specific rules refer to various specific rules for products or services separately presented to you by Lumos, including rules, processes, etc. that need to be presented to you as Lumos Products or Services are updated and developed from time to time.
15.6 Lumos Account: Refers to the account required for you to register and use Lumos Products or Services, which serves as the credential for you to confirm your identity as a registered user and use Lumos Products or Services.
15.7 Personal Information: Refers to various information recorded electronically or by other means that can identify the identity of a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. Personal Information includes personal basic information, personal identity information, personal biometric information, online identity information, personal health and physical information, personal education and work information, personal property information, personal communication information, contact information, personal online browsing records, personal frequently - used device information, personal location information, etc. For the avoidance of doubt, Personal Information includes but is not limited to Personal Sensitive Information.
15.8 Marks: Refers to the commercial marks of us and our affiliated companies (including trademarks, Logos, the word "Lumos", graphics and their combinations of us and our affiliated companies, as well as other marks, emblems, product and service names), service marks, trade names, domain names, website names or other prominent brand features, copyright notices or other right notices, etc.
15.9 Authorized Content: Refers to the texts, pictures and other content uploaded by you to Lumos and finally authorized to Lumos for use when you use Lumos Products or Services.